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Personal vs. Business: Choosing the Right PayPal Account for Your Needs

Raechel Duplain Headshot

Raechel DuplainGroup Manager, Solutions Marketing

Should you open a PayPal Personal or Business account? Learn more about the differences between the two accounts and decide which is better for you.
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If you choose to use PayPal, you should know it is a huge online platform for processing payments. There are two kinds of accounts when you use PayPal: Business and Personal. A Business account is for business owners or merchants and has lots more features for business owners. PayPal Personal is for those who are looking to shop online safely, get paid online securely, or easily divide bills. When it comes to choosing between a PayPal Business account and a Personal account, it’s important to make sure you select the right one for you.

PayPal Personal Account

If you need to send money to your family or friends, then the PayPal Personal account is perfect for you. Likewise, if you want to shop online securely, this account is ideal. If you are selling a small number of services or goods, a PayPal Personal account will still work. This makes them ideal for artists or freelancers. Keep in mind that the types of payments accepted are limited when compared to the PayPal Business account vs. Personal. If you are wondering, ‘Do you need a bank account for PayPal?’ The short answer is yes, along with a few of the details. Luckily, the answer to ‘Is PayPal free?’ is yes. At least initially.

  • Sending and Receiving Money

When you have a PayPal Personal account, you can send and receive money between your family and friends easily online.

  • Purchasing Online

A PayPal Personal account offers a secure way to shop online and make purchases. In addition to the added safety, using PayPal makes online purchasing faster. There are also many incentives and rewards when using PayPal to make purchases.

  • Fees and Charges

There really are minimal transaction fees with the PayPal Personal account. You will find no fees for in-store payments, either international or domestic. There is also no fee to convert currency. There is a fee for international online payment of a 4% exchange fee plus certain currencies fixed fee and a 1.5% international transaction fee.

Consider some of the advantages of a PayPal Personal account:

Pros

1. Easy to Set Up and Use

Setting up a PayPal Personal account is easy. You only need a few details. They will ask for your debit or credit card, mailing address, phone number, email address, bank account, and a few other bits of information. PayPal for business will require more as well as additional PayPal transaction fees.

2. Can Send or Receive Money, Make Purchases, and Pay Bills

A PayPal Personal account makes paying bills, buying items, and sending or receiving money simple. In fact, one of the biggest advantages of a PayPal Personal account is the ease of sending money.

3. Offers Buyer Protection

If you buy something and it is not as represented, PayPal is known to regularly err on the side of the buyer, returning funds for items that were misrepresented. You will also get special PayPal offers with your account.

Cons

1. Limited Features Compared to a Business Account

When using a PayPal Personal account, you won’t have as many features as the PayPal Business account has. You will have minimal payment options for both online purchases and accepting payments.

2. Fees for Certain Transactions

There are fees for some transactions, such as payments. You will also have a PayPal goods and services fee. You won’t have fees for sending funds between family and friends, however. This is why it is good for a small business but often gets outgrown.

3. Limits on Transaction Amounts

If you are doing over a certain number of transactions, you will have fees or limits depending on where it applies. With a PayPal Business account, it will be different.

PayPal Business Account

Similar to the PayPal Personal account, the Business account offers a lot more features to help with your daily needs as a business owner. You will have the ability to invoice seamlessly and integrate it with your accounting. Even without accounting software, you can easily send invoices with your PayPal Business account. Get a closer look at some of the advantages and disadvantages of a PayPal Business account:

  • Accepting Credit Card Payments

When using a PayPal Business account, you can rest assured that major credit cards payment will easily be accepted.

  • Customized Checkout

You have more options with the PayPal Business account. If your customers are on a subscription, this will be easy to set up. You can also do things like setting up reoccurring shipments.

  • Invoicing and Billing

With the upgrade to a PayPal Business account, invoicing and billing get much easier. There will be a fee for receiving payment from those without a PayPal account, however.

Pros

1. Advanced Features

With PayPal Business, you will be able to have customized payments, take credit card payments, and other advanced accounting tools are available.

2. Lower Transaction Fees with Volume Discounts

When you have a Business account with PayPal, you have the opportunity for volume discounts and lowered transaction fees.

3. Expanded Customer Support Options

The PayPal Business account allows for 24-hour customer support, among other features, to help you build a strong business.

Cons

1. Fees May Still Apply for Certain Transactions

Debit card fees may still apply, just at a different rate than with a PayPal Personal account.

2. May Require More Effort to Set Up and Manage

You will need to complete a few extra steps to have your PayPal Business account up and functioning, such as showing proof of business ownership.

3. Transaction Limits and Account Activity Restrictions May Still Apply

There are some cases where you will still have restrictions and limits on transactions. Take note of this and read the details of your account thoroughly.

Which Account to Choose?

Considering whether you need a PayPal Business or Personal account should be a decision you make carefully. Some of the things you should take into consideration are the following:

Transaction Volume

You need to take into account how many transactions you will be completing. In addition, consider the amount of money you will be moving through your bank account and these transactions.

Business Needs

You should consider what tools and features you may need. Are you going to accept credit cards? Will you need to personalize invoices?

Fees

Evaluate the fees associated with each type of account and consider where you will have savings and where you will need more support.

Customer Support

Consider the level of customer support you require, especially if you are using the account for business purposes.

Time and Effort

You will also want to consider how much effort it takes to set these accounts up, as well as the time involved with getting all the details over with.

FAQs

Still have questions? Let’s go over a few FAQs.

Can I use the same email address for both Personal and Business PayPal accounts?

While you can have both a Personal and a Business account, they will need to be separated by different emails.

Can I upgrade from a Personal to a Business account?

You can do this by going into settings and selecting “Upgrade” to a Business account. Provide the required business details and hit “Agree.”

What are the fees for a PayPal Business account vs. Personal account?

There are no fees for domestic in-person or online sales with a PayPal Personal account but 2.59% and $.49 per transaction fees with a Business account. Both have a 4% currency and 1.5% transaction fee when international and a fixed currency fee for international transactions. With your Business account, you will have 3.49% and $.49 per transaction. Both have a 2.89% and $.49 per transaction fee for donations. PayPal Business accounts have a $20 chargeback fee as well. It is best to read about the fees carefully when comparing a PayPal Business account vs. Personal account when looking at all the features you get with PayPal for business.

Wrapping Up

Before deciding whether you want a PayPal business account or a Personal account, you should consider a few things, such as how many transactions you will do, what your payment processing might look like, and if you will need additional features.

And remember: While you’re thinking about business finances, it’s important to consider your customers. Every decision you make as a business owner will directly impact your customers, so you need to keep their best interests in mind.

One way to improve the customer experience and save time for your team is to invest in a payment solution like Podium. Podium helps you get paid more quickly and add convenience to the payment process for both your team and your customers.

Want to see how Podium can transform your business? Start a free trial today.

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