Electrical
Automatically respond to every lead with AI CSR
Get an AI CSR built for the service industry to help your electrical business respond faster, with accurate information, to every incoming lead. You'll book more calls, win more business, and do it faster with AI.
MC ELECTRICAL
We didn’t have a chatbot on our website. The good thing about Podium is that a customer can ask a question outside business hours, and I can quickly jump onto the app and reply. It also brings our Facebook and website chatbot into one place. Anyone from our team can jump in and respond or assign the message to the right person. The other thing that’s helpful is monitoring if customers don’t respond, so we can keep the conversation going with a lead that may otherwise have been lost.
Owner & Manager
2,300+
Webchat leads.
4.9
Google review star rating.
78% of customers will work with the first business that responds. With Podium's AI Employee, you'll be the first to respond to service requests, questions, and more, across all channels and at all hours of the day and night.
Learn more
Book more jobs and reply faster with AI.
Make your business textable.
Turn every website visitor into a high-quality lead with a textable contact form that captures their name and mobile number, kicking off a text conversation instantly.
Learn about Webchat
Centralise your communications.
See every lead and customer conversation from every channel in an easy-to-use inbox. Connect with customers 5x faster about everything you need to communicate, including appointment reminders, status updates, payment requests, review requests, and more.
Learn about Inbox.
Become (and stay) the #1 rated Electrical business in your area
With textable review invites and integrated review sites, you'll be the obvious choice of business with a higher rank on Google.
Learn about Reviews.
From the office to the field, provide clients with first-class service.
Get paid faster.
Save time and handle all of your payment transactions in the channel you already use to communicate with customers—text.
Learn about Payments.
Turn missed calls into leads with one automation.
With an automated text sent when a call is missed, you can save a proven 58% of customers from moving on to the next business. You'll start the conversation while saving the lead.
Learn more about Podium Phones
Keep customers engaged with follow-ups and promos.
Send two-way texts in bulk to keep your technicians booked with jobs and make more money—faster.
Learn more about Text Marketing
Automate routine tasks.
Automate with the tools you already use. With over 50+ apps in our marketplace, you can connect your apps to Podium, and send two-way texts automatically based on events and milestones.
Learn more about Automations
Features
Get and convert more customers, faster.
Learn about all the advantages you get with Podium.
Google Review Management
Rank higher on Google and get found online with more reviews from easy textable invites.
Website Leads
Increase leads by 10x just by letting people text or call your business right from your site.
After-Hours Automations
Never miss a lead, even when you’re closed, with automated texts that keep them engaged.
AI Writing Assistant
Generate responses in just one click and save hours writing replies to conversations and reviews.
Mobile App
Put your entire business in your pocket, like texts, calls, reviews, payments, and more.
Bulk Messaging
Keep customers engaged by sending special offers, from holiday sales to personalised discounts, that boost revenue.
Calling
Make and receive calls from your business number(s) through the web and mobile app.
AI Call Summaries
Never forget what was talked about with automatic transcripts and bulleted summaries.
Flat Processing Fees
Save money compared to other POS apps with a trusted, flat rate. No surprise fees here.
Join other electrical businesses using Podium.
COMMUNICATE WITH EASE
“Podium has been a vital addition to our business. It allows our team to efficiently communicate with our trades and our customers – it’s absolutely our preferred and most effective channel. We’re still learning, but every day we find a new way to use Podium – it’s a real value add.”
Siobhan Butler
Marketing Manager, O'Brien Plumbing & Electrical - Rowville
USE INTEGRATIONS & AUTOMATIONS
“Lots of people don’t have time to manually follow up on quotes and appointment booking. The integration with AroFlo and Podium takes care of this so you can win more business.”
Michael Weinberg
Sales Manager, AroFlo
LEVERAGE AI
“For us, the biggest thing is automation. When someone calls our business now, they automatically get a text message. When we send out a quote, they also get a text message. On the completion of a job and when an invoice is sent, they also get a text message. The good thing is that our AI agent, Steve, can respond to those messages too. ”
Jerram Chippindale, Owner
Owner, Pure Plumbing Professionals
REPLY 24/7
“AI Employees have been a game-changer for our business. We previously struggled to respond and effectively convert leads that come in after hours and on weekends. With AI now responding to inquiries 24/7, we've overcome this challenge. ”
Director
Trade business owner
Connect the tools you already use
Get started today.
Grow and scale your business with an all-in-one lead management platform.