Heating, ventilation and air conditioning

Book more jobs with our AI Employee for HVAC businesses.

Built for the service industry, Podium’s all-in-one lead management and communication platform helps your HVAC business get more leads, book more calls, and win more business— faster.

POOL ASSIST

80% of our enquiries are sales related. Early evenings and weekends are some of the busiest times. If it’s outside business hours, we can send an autoreply to ask for more information or tell them we’ll get back to them later, which is usually very well received.

Travis Hatch

Business Manager

26,850

text conversations.

4.8

Google review star rating.

ai employee

78% of customers will work with the first business that responds. With Podium's AI Employee, you'll be the first to respond to service requests, questions, and more, across all channels and at all hours of the day and night.

Learn more

Generate and convert new HVAC leads with marketing tools like Webchat, Reviews, and more.

Convert leads faster with a textable form on your site.

Turn every website visitor into a high-quality lead with a textable contact form that captures their name and mobile number, kicking off a text conversation instantly.

Learn about Webchat

Become (and stay) the #1 rated HVAC company in your area

With textable review invites and integrated review sites, you'll be the obvious choice of business with a higher rank on Google.

Learn about reviews

Centralise your communications

See every lead and customer conversation from every channel in an easy-to-use inbox. Connect with customers 5x faster about everything you need to communicate, including appointment reminders, status updates, payment requests, review requests, and more.

Learn about Inbox

From the office to the field, provide clients with first-class service.

Get paid faster

Save time and handle all of your payment transactions in the channel you already use to communicate with customers—text.

Learn about Podium Payments

Turn missed calls into leads with one automation.

With an automated text sent when a call is missed, you can save a proven 58% of customers from moving on to the next business. You'll start the conversation while saving the lead.

Learn about Podium Phones

Keep clients engaged with follow-ups and promos.

Send two-way texts in bulk to keep your technicians booked with jobs and make more money—faster.

Learn more about Text Marketing

Automate routine tasks

Automate with the tools you already use. With over 50+ apps in our marketplace, you can connect your apps to Podium, and send two-way texts automatically based on events and milestones.

Learn more about Automations

Features

Get and convert more customers, faster.

Learn about all the advantages you get with Podium.

Google Review Management
Rank higher on Google and get found online with more reviews from easy textable invites.
Website Leads
Increase leads by 10x just by letting people text or call your business right from your site.
After-Hours Automations
Never miss a lead, even when you’re closed, with automated texts that keep them engaged.
AI Writing Assistant
Generate responses in just one click and save hours writing replies to conversations and reviews.
Mobile App
Put your entire business in your pocket, like texts, calls, reviews, payments, and more.
Bulk Messaging
Keep customers engaged by sending special offers, from holiday sales to personalised discounts, that boost revenue.
Calling
Make and receive calls from your business number(s) through the web and mobile app.
AI Call Summaries
Never forget what was talked about with automatic transcripts and bulleted summaries.
Flat Processing Fees
Save money compared to other POS apps with a trusted, flat rate. No surprise fees here.

Join other home services businesses using Podium.

NEVER MISS A LEAD
“We didn’t have a chatbot on our website. The good thing about Podium is that a customer can ask a question outside business hours, and I can quickly jump onto the app and reply. It also brings our Facebook and website chatbot into one place. Anyone from our team can jump in and respond or assign the message to the right person. The other thing that’s helpful is monitoring if customers don’t respond, so we can keep the conversation going with a lead that may otherwise have been lost.”
Mark Cavanagh
Owner & Manager, MC Electrical
LEVERAGE INTEGRATIONS & AUTOMATIONS
“Once you’ve got someone on a platform, it’s easy to stay there. We have a lot of integration with Podium into Xero and Lightspeed, but we’ve also got templates that we quickly and easily set up. We have a template for estimates with all the parts we need, and we can even attach a link to the brochure. The customer can then accept the estimate, and it will turn it into a job in our other systems.”
Travis Hatch
Business Manager, Pool Assist
GET MORE REVIEWS
“Podium has been sensational, not only because we've got more reviews for people to see, but also it's good for our team. Our techs genuinely want to try and get good reviews. It's like a badge of honour. We were looking for ways to better interact with customers, and our field staff and Podium does both.”
Vasili Tsoutouras
General Manager, Allstate Pest Control
WOW YOUR CUSTOMERS
“People aren’t wowed by average anymore. You won’t get a good review from just doing average things. You need to go beyond that. Right from the very first moment we make contact with a customer, they have that sense that "Yeah, I’m dealing with a company that cares and has taken the time to acknowledge me." Podium has helped us wow our customers and share that amazing experience to build a great online reputation.”
Dane Beazley
Owner, Gold Coast Plumbing