Create an unrivalled customer journey
Abandoned checkout message with recovery URL
Send customers who don’t complete the checkout process a message with a link to complete their purchase, making it easy to capture more sales.
Order confirmation with order status URL
Reduce the number of order follow-ups in your inbox with automated order confirmation messages that include a URL for the customer to check on their order.
Day of delivery notification
Never let your customers miss their order by automating a text to send when their order is delivered.
Review invites on fulfilled or delivery
For online orders, send a review invite at the perfect time to drive more reviews — right when their order has been delivered.
Dedicated POS automations
Speed up communication and get more reviews with automated messages that are especially timed for POS sales.
Follow up a Fulfilled Order with delay option
Follow up with customers who don’t leave a review after your first message, with the option to delay the message to your preferred time.
Why you'll love Podium's Shopify Integration
Bespoke journeys
Get dedicated message flows and templates for your POS and online channels. Make sure every message you send is well-timed to deliver a great customer experience, no matter how the customer buys.
Value
Use your text messages to deliver value to the customer every step of the way. Automate messages from shopping and checkout notifications to delivery and review invites.
Control
Gain control over your automations with the ability to choose when messages are sent. Boost your likelihood of getting a review by sending the invite immediately for POS sales or delaying until delivery for online orders.
Transform your customer experience
Already a Podium user? Set-up is free and easy, simply click the ‘Connect Shopify’ button to get started. Not a Podium user? Request a demo to learn more.
The all-in-one communication tool for your business
Growth
Reach new customers and keep them engaged.
Communications
Bring every channel and customer into one place.
Payments
Collect digital payments.