PHONES
Turn calls into revenue.
Podium Phones, a VoIP phone system built for local businesses. Manage calls, texts, and messages in one inbox, empowering you with information from every touchpoint in the customer’s journey.
Reduce call volume letting your customers switch to text, and respond with AI.
Podium Phones lets incoming callers seamlessly switch to text by pressing any key and receiving an automated text from our AI Employee, saving you hours on the phone every week.
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Focus on great conversations with AI-powered transcripts and summaries.
Record and transcribe calls automatically with AI, so your team has all the context they need to provide a great customer experience.
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Call and text customers from wherever you are.
With the Podium mobile app, team members can call and text customers from your business number, providing full transparency and giving your clients a smooth experience.
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Turn missed calls into revenue and let our AI Employee follow up.
When you miss a call, the customer will automatically get a text and our AI Employee will then keep the conversation going, any time of day or night.
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AI Employee
Never miss a lead with our AI Employee.
PHONE FEATURES
Attract, convert, and re-engage.
Switch to Text
Automate a message for incoming callers that prompts them to switch to text instead.
After-Hours Call Routing
Route calls that come in after hours to specific extensions, numbers, or voicemail boxes.
Re-engage Missed Callers
When a call is missed, the caller will receive a text message re-engaging them, ensuring no leads go unattended.
Customised Call Groups
Create a personalised phone system by customising groups of phones to receive calls.
Custom Phone Menus
Customise phone menus and auto-routing so callers can select an extension or phone.
Reporting & Analytics
Get live reporting of all your incoming and outgoing business calls.
Al Call Summaries
Always have context with automatic transcripts and bulleted summaries.
Call Transfers & Extensions
Transfer calls between team members with individual extension numbers for each user.
Softphones (App)
Call and text customers through your desktop or mobile device from your business number.
Connect the tools you already use.
CUSTOMER STORIES
"Before Podium Phones, we missed 20% of our sales calls... You're looking at $24,000 of revenue that we missed out on every week, but now we’re not missing out on anything."
Joshua Jones the Controller & Office Manager at Mountaineer Heating & Cooling uses Podium Phones to boost revenue.
20%
More sales with Podium phones
"I love the convenience of Podium Phones because it lets me answer customers from anywhere. Plus the transcripts make it easy for me and my staff to go back and see what happened on the call."
Britten Wolf the Owner of BVW Jewelers uses Podium Phones to make sure her staff delivers personalized service to customers across every call.
"With Podium Phones and the call transcription AI feature, I can go back and listen to calls to see what data and information I gave the customer, or exactly what their issue was, it’s so helpful to have the recordings."
Kellie Waldron the Owner of AllSeasons HVAC/R LLC uses Podium Phones to handle high call volumes while maintaining great customer service.
"Podium Phones has been a game changer for our business. We’ve been through five different providers, and Podium is the best by far. The call quality is amazing."
Adam Bushell, the Director of AB Electrical uses Podium Phones to boost revenue and drive efficiency.
"One of the most beneficial parts of the phone system is the voicemail with text prompt. We were consistently losing leads over the weekend prior to using this function."
Jordan Matthews the Managing Director of Clean Society Australia uses Podium Phones to capture and convert more leads.
"Podium Phones has been fantastic for our business. The out-of-hours automatic voicemail helps us make sure people are still looked after if they call out of hours. And I love being able to see the whole transcript of a conversation after a call. The call quality is great, and I’d highly recommend this to any business looking to streamline how they make and take calls."
Danielle Wildman the Owner of Wildman Solar uses Podium Phones to capture more leads after hours while maintaining great customer service.
"The call quality with Podium Phones is great. We often find it easier to call using Podium. The transcripts help use make sure we don’t miss anything, and it’s helpful having all of a contact’s records of interacting with our business in one place."
Sherry Billing, the Director of Deol Car & Truck Rental uses Podium Phones to drive efficiencies across their business while delivering amazing customer service.
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Grow and scale your business with an all-in-one lead and reputation management platform.